JP-MIRAI Assist
Users can seek for advice by phone, chat, or e-mail if they are having difficulties with their lives in Japan.
You can easily register as a member with just an email and password!
* Only people who are living and/or staying in Japan or FERI users can consult with us
*Membership registration is required to use this service.
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JP-MIRAI Assistance Details
Office hours: Tuesday through Saturday, 10:00 - 18:00 JST (excluding Sundays, Mondays and Japanese holidays)
Language: 23 languages (English／Español／Bahasa Indonesia／မြန်မာ／Português／Tagalog／Tiếng Việt／简体中文／한국어／Melayu／แบบไทย／नेपाली／ខ្មែរ／Монгол／සිංහල／हिंदी／বাংলা／Deutsch／Français／Italiano／Русский／اردو／やさしい日本語)
Examples of topics that can be consulted at Assist
Problems with housing
Moving
Rental contracts
Housing issues
Concerns about work
Working conditions
Employment contracts
Problems at work
Support for daily life
City office procedures
Health insurance
Tax consultations
Emergency response
How to find a hospital or receive support in an emergency
Other
Questions about culture and customs
Questions about daily life
JP-MIRAI Assist answers these kinds of concerns.
Concerns about work
Is it possible to change jobs with a specific skill? I was suddenly asked to quit my job at my current workplace. I wasn't even asked to explain the reason.
That's a problem. In order to fire someone (make them quit their job), the company must explain the reason.
Problem #4: “Sudden Dismissal Under Specified Skilled Worker”
A foreigner was told that he would be dismissed from his job soon after he started working as a specified skilled worker. Although specified skilled workers can change jobs, he was unable to find a new job immediately and was in trouble. Here is how he solved the problem.
Concerns about daily life
I have a child with my Japanese ex-boyfriend. In this case, what will be the child's nationality?
If the father of the child is Japanese, the child can obtain Japanese nationality. You can also choose the residence status of "spouse of a Japanese national."
Problem #1: “I am unmarried and gave birth to a child with a Japanese partner. What is the child’s nationality?”
There are cases where a foreign woman becomes pregnant with the child of her Japanese partner. What should she do if she gives birth unmarried and the child’s father does not acknowledge the child as his? Here is a case in which the child has obtained Japanese citizenship through support.